Methods of managing a supply chain


Supply chain management is a crucial element to ensure the smooth operation and competitiveness of a company. It involves the coordination and integration of various activities, from sourcing raw materials to delivering the final product to customers.

In this article, we will explore the different facets of supply chain management and highlight its importance to the overall success of a business.

What is Supply Chain Management?

Supply Chain Management, also known as SCM (Supply Chain Management), encompasses all activities related to planning, executing and controlling the flow of goods, information and finances throughout of the supply, production and distribution process.

The main objective of SCM is to ensure that the right raw materials and components are available at the right time and in the right place for the production of the final product, which will then be delivered to customers in an efficient and satisfactory manner.

The Essential Components of Supply Chain Management

Supply chain management consists of two main components:

Installation network integration

Facility network integration involves coordinating and aligning the activities of the various facilities involved in the supply chain. This can include production plants, bonded warehouses, distribution centers and even suppliers and logistics service providers.

Effective integration optimizes production and supply planning, reduces costs and minimizes delivery times.

Coordination of material, information and financial flows

The coordination of flows in the supply chain is essential to ensure a continuous flow of raw materials and finished products, as well as to guarantee the smooth flow of information and finances between the various stakeholders.

This involves transparent communication and close collaboration between suppliers, manufacturers, distributors and customers. Effective coordination helps reduce delays and inefficiencies, while improving responsiveness to market demand.

The Evolution of Supply Chain Management

Over time, supply chain management has evolved to meet changing business and market needs. It can be divided into three distinct phases:

Functional management

In the first phase, each function within the company was managed independently. This meant that procurement, production and distribution departments operated in isolation, without a holistic view of the supply chain.

This functional approach could lead to inefficiencies and conflicts of interest between different stakeholders.

Internal integration

The second phase of the evolution of the SCM saw the internal integration of functions within each installation. This means that the management of the different functions of a facility, such as a factory or a warehouse, was unified under the responsibility of a single person or team.

This integration allowed for better coordination of activities at the level of each installation, but there were still challenges in terms of coordination between the installations.

External integration

The third phase, external integration, aims to unify the management of all supply chain functions and facilities. This requires close cooperation and coordination between the various actors in the chain, including suppliers, manufacturers, distributors and logistics service providers.

External integration aims to optimize the entire supply chain as a whole, rather than just focusing on the efficiency of each individual facility.

The Importance of Comprehensive Supply Chain Management

Comprehensive supply chain management is essential to ensure a company’s competitiveness and sustainability in today’s competitive marketplace. Here are a few reasons why a holistic approach to SCM is so important:

Cost optimization

Holistic management helps identify and eliminate inefficiencies across the entire supply chain, which can lead to significant cost savings in sourcing, production, storage and distribution.

By optimizing material, information and financial flows, a company can reduce unnecessary costs and improve its overall profitability.

Improved responsiveness

Global management of the supply chain makes it possible to better anticipate and respond to fluctuations in market demand. By coordinating the activities of the entire chain, a company can quickly adjust its production and supplies according to variations in demand.

This helps to avoid stock-outs and meet customer needs more efficiently.

Product quality and customer satisfaction

A holistic approach to SCM enables better control of product quality throughout the supply chain. By ensuring rigorous quality control at every stage, a company can ensure that its products meet the highest standards, which contributes to customer satisfaction and customer loyalty.

Innovation and competitiveness

By managing the supply chain holistically, a company can free up resources and time to focus on innovation and the development of innovative products. This can allow the company to stand out from the competition and gain a competitive advantage in the market.

Supply Chain Performance Metrics

To assess the effectiveness of supply chain management, various performance measures can be used. These measures can be qualitative or quantitative and cover various aspects of the supply chain.

Qualitative measures

Qualitative measures assess the quality of products and services provided by the supply chain. This may include customer satisfaction surveys, product quality ratings, customer feedback, etc.

Good quality products and services are essential for customer satisfaction and company reputation.

Quantitative measures

Quantitative metrics provide hard data on supply chain performance. This may include:

  • The delivery time: the time elapsed between the placing of an order and the receipt of the product by the customer.
  • Flexibility: the ability of the supply chain to adapt quickly to changes in demand or market conditions.
  • Resource utilization: the efficiency with which resources (labour, machinery, etc.) are used in the supply chain.

By using these metrics, a company can identify areas that need improvement and implement strategies to optimize its supply chain management.

Supply chain planning

Supply chain planning is a crucial step in keeping the chain running smoothly. It aims to optimize supply, production and distribution activities based on forecasts of customer demand.

Supply chain planning requires decision-making at different levels, ranging from industrial and logistics structure design to procurement, production and distribution policies.

Strategic decisions

Strategic decisions relate to the overall structure of the supply chain and are made for a long-term planning horizon. This includes decisions such as:

  • The design of the logistics network: choice of locations, dimensioning of site capacities, etc.
  • Supply policy: choice of suppliers, contract management, etc.
  • Production policy: level of production, allocation of items to sites, etc.
  • The distribution policy: choice of distribution channels, allocation of distribution centers, etc.

Strategic decisions have a long-term impact on the efficiency and competitiveness of the supply chain.

Tactical Decisions

Tactical decisions are made in the medium term to provide the necessary resources for production and distribution. This includes decisions such as:

  • Assignment of suppliers to production sites.
  • Allocation of items to production sites.
  • The definition of production levels for each site.
  • Allocation of distribution centers to customers.

Tactical decisions are important to ensure optimal use of resources and rapid response to fluctuations in demand.

Operational decisions

Operational decisions concern the day-to-day management of supply chain resources. This includes decisions such as:

  • Inventory management and control.
  • Production scheduling.
  • The definition of transport and delivery programs.

Operational decisions have an immediate impact on supply chain performance and must be made efficiently and responsively.

The logistics approach

To optimize the management of the supply chain, it is essential to follow a structured logistics approach. This process includes several key steps:

Observe and study

Before implementing improvements, it is important to observe and study the current situation of the company. This involves analyzing existing processes, identifying malfunctions and flow disruptions.

The supply chain audit helps identify areas that need improvement and understand market needs and requirements.


After observing and studying the current situation, it is time for an in-depth analysis. This step consists of defining the tools and methods needed to improve supply chain management.

This may include the use of planning templates, supply chain management software, and data analysis tools.


Once the problems have been identified and the tools have been selected, it is time to implement the improvements. This step aims to optimize the organization of the supply chain based on the results of the analysis.

This can include adjustments in production processes, implementing more efficient procurement policies and improving coordination between different stakeholders.


Once improvements are in place, it is essential to regularly monitor the performance of the supply chain. This can be achieved by using a logistics dashboard, which tracks business progress and identifies areas that need further adjustment.


Supply chain management is an ongoing process that requires regular challenge. Market conditions change and so do customer needs. It is therefore essential to remain flexible and open to change to ensure effective management of the supply chain.


In conclusion, supply chain management is a complex and strategic process that requires a methodical and integrated approach. By using appropriate performance measures and following a structured logistics approach, companies can improve their competitiveness, reduce costs and provide better service to their customers. 

A well-managed supply chain can be a real competitive advantage in the market. It is therefore essential for companies to implement effective strategies to optimize their supply chain and remain competitive in an ever-changing economic environment.

Remember that supply chain management is an ongoing process, and regular monitoring and adjustment of operations is essential to ensure optimal performance. By taking a proactive approach and using the right tools and techniques, your business can position itself ahead of the pack and leave the competition behind.



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